Patient Guidelines

1. Before Your Hospital Visit

To make your consultation smooth and efficient, patients are advised to prepare necessary documents and medical records before visiting the hospital.

• Carry valid photo identification proof
• Bring previous prescriptions, reports and investigations
• Carry insurance / TPA documents if applicable
• Reach 15–20 minutes before scheduled appointment
• Inform hospital staff in advance for wheelchair or special support
• Follow fasting instructions before tests if advised

2. Admission & Registration Process

Our admission process is designed for patient convenience and safety.

• Complete registration and verification formalities
• Submit required identification and insurance details
• Review treatment estimates and consent forms
• Room allocation subject to availability and category
• Understand admission policies and patient responsibilities

3. During Hospital Stay

• Follow doctor and nursing instructions carefully
• Maintain hygiene and infection control practices
• Observe visitor and attendant guidelines
• Report pain, discomfort or medication concerns immediately
• Respect safety protocols within hospital premises

4. Discharge & Follow-Up Care

• Collect discharge summary and prescriptions
• Understand medications and dosage schedule
• Clarify diet and activity restrictions
• Schedule follow-up consultations if advised
• Complete billing and insurance settlement formalities